Patting myself on the back

So, every week, I write and publish a department newsletter that is sent to all the Regional Retail Managers and District Managers. Most of the Regionals trickle it down to the venue level (which is the level that really needs to read it, anyway), and every now and then, it trickles up to the Area Vice Presidents or higher. It's a pain in the rear and not always fun, but I have most of it down to a science so that it's not the worst thing in the world.

This afternoon, the department head (my boss's boss) told me that she presented the last few publications to the CEO to show him what we, as a department, are doing to communicate with the field. Now, I have to admit, that gave me some pause. Given the nature of my topics, I have a tendency to get a little "preachy". I mean, how many times can you gently remind people they need to sell product? After a while, it gets old, and you start to think banging your head against the wall sounds infinitely better than writing another article about customer service.

Anyway, he liked it. And I mean genuinely liked it! (This is a man who does not mince words. If he thinks something is crap and/or a waste of time, he'll let you know in no uncertain terms.) He found the headlines compelling, the articles cogent, and the entire publication (all 3 or 4 pages of it) worthwhile. I believe she said his exact words were "a fantastic communication".

So, yeah. Good job, Eileen.

Now get back to work.